Refund Policy
Terms of Service
The following legal documents are all part of the platform Terms & Service framework. Please review each one carefully.
REFUND POLICY
Last Updated: April 8, 2026
These Terms of Use ("Terms") are entered into by and between you ("User," "you," or "your") and Champs Only, LLC, a Florida limited liability company, with a principal place of business at 1100 Brickell Bay Dr, Miami, FL 33131 ("Company," "we," "us," or "our").
These Terms govern your access to and use of the arbs.xyz platform, including all content, functionality, software, analytics, and services offered through the platform (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
This Refund Policy forms part of the Terms of Service between You and ChampsOnly LLC
("the Company") and is incorporated therein by reference. By subscribing to the Arbs.xyz
Platform, You agree to the terms of this Refund Policy.
1. GENERAL POLICY — NO REFUNDS
All subscription fees paid to the Company are non-refundable, except as expressly stated
in this Refund Policy or as required by applicable law. This applies to both monthly and
annual subscription plans.
You will not be refunded for forgetting to cancel Your subscription. It is Your sole
responsibility to manage Your subscription and cancel before the next billing date if You do
not wish to be charged for the next period. Cancellation instructions are available in Your
account settings or by contacting support@arbs.xyz.
2. ANNUAL SUBSCRIPTIONS
Subscribers who purchase an annual Membership at the rate of $1,297 per year are not
eligible for a refund once the annual billing period has commenced, except as set out in the
Annual Satisfaction Guarantee in Section 5, or as required by applicable law (see Section 6).
3. MONTHLY SUBSCRIPTIONS
Subscribers who purchase a monthly Membership at the rate of $250 per month are not
eligible for a refund for the current billing period, except as set out in the Satisfaction
Guarantee in Section 4 or as required by applicable law (see Section 6).
4. SATISFACTION GUARANTEE (MONTHLY SUBSCRIBERS
ONLY)
The Company offers a Satisfaction Guarantee for monthly subscribers. If You have not
generated profit equal to or exceeding Your monthly Membership Fee ($250) within Your
first full calendar month of active use of the Platform, You may contact the Company to
request one (1) additional month of access at no charge.
To qualify for the Satisfaction Guarantee, You must meet all of the following conditions:
(a) You must be an active monthly subscriber who has completed their first full calendar
billing month;
(b) You must have genuinely and actively used the Platform during that period (the
Company reserves the right to verify usage at its reasonable discretion);
(c) You must submit a written request to support@arbs.xyz within seven (7) calendar days
of the end of Your first billing month, clearly stating that You are requesting the Satisfaction
Guarantee and describing Your experience with the Platform;
(d) You must not have previously received a Satisfaction Guarantee from the Company (the
Guarantee is available once per subscriber).
The Satisfaction Guarantee provides one (1) additional month of Platform access at no
charge. It does not constitute a cash refund. It does not alter or waive any of the risk
disclosures set out in the Risk Disclosure document. It is not a guarantee of future profit.
The Company grants the Satisfaction Guarantee at its reasonable discretion and reserves
the right to decline requests that do not meet the qualifying conditions.
How to Request
All Satisfaction Guarantee requests under this Section must be submitted in writing to:
Email: support@arbs.xyz
Please include Your full name, the email address associated with Your account, Your
subscription plan, the date of Your most recent charge, and a description of Your request.
The Company will endeavour to respond within five (5) business days.
5. SATISFACTION GUARANTEE (ANNUAL SUBSCRIBERS
ONLY)
The Company may, at its sole discretion, consider an Annual Satisfaction Guarantee for
subscribers on an annual Membership plan who have demonstrated consistent, good-faith
effort in using the Platform over an extended period but have not achieved satisfactory
results relative to their Membership Fee.
To qualify for consideration under the Annual Satisfaction Guarantee, You must meet all of
the following conditions:
(a) You must be an active annual subscriber who has completed the full period of
consecutive active Membership;
(b) You must have demonstrated consistent effort in using the Platform throughout that
period, including regular engagement with alerts, tools, and features made available under
Your plan over multiple consecutive months (the Company reserves the right to review usage
records, activity logs, and other evidence at its reasonable discretion);
(c) You must submit a written request to support@arbs.xyz within a reasonable time after
the qualifying period, clearly stating that You are requesting consideration under the Annual
Satisfaction Guarantee and describing Your experience and use of the Platform;
(d) You must not have previously received an Annual Satisfaction Guarantee or equivalent
concession from the Company (this offer is available once per subscriber, at the Company's
discretion).
Any benefit granted under the Annual Satisfaction Guarantee may include, at the Company's
sole discretion, an extension of Platform access, a partial credit, or another form of relief.
It does not constitute an automatic cash refund and is not guaranteed. The Annual
Satisfaction Guarantee is not a guarantee of future profit and does not alter or waive any of
the risk disclosures set out in the Risk Disclosure document.
The Company grants relief under the Annual Satisfaction Guarantee entirely at its sole
discretion. The Company reserves the right to decline any request that does not meet the
qualifying conditions, including where use of the Platform has been insufficient,
inconsistent, or not sustained over multiple consecutive months.
How to Request
All Annual Satisfaction Guarantee requests must be submitted in writing to:
Email: support@arbs.xyz
Please include Your full name, the email address associated with Your account, Your
subscription plan, the date of Your most recent charge, and a description of Your request,
including a summary of how You have used the Platform during Your Membership period.
The Company will endeavour to respond within a reasonable timeframe.
6. UK STATUTORY RIGHTS — COOLING-OFF PERIOD
Under the Consumer Contracts (Information, Cancellation and Additional Charges)
Regulations 2013, consumers in the United Kingdom ordinarily have a fourteen (14) day
right to cancel a contract for digital services purchased online without giving a reason (the
"Cooling-Off Period").
However, by completing Your subscription and requesting immediate access to the
Platform, You expressly consent to the immediate supply of the digital service and
acknowledge that You lose Your right to cancel under the Cooling-Off Period once the
service has begun to be performed. This waiver is confirmed at the point of checkout.
If You did not request immediate access and the service had not yet begun to be performed
at the time of Your cancellation request, You may be entitled to a full refund within the
Cooling-Off Period. Please contact support@arbs.xyz promptly if You believe this applies to
Your situation.
Nothing in this Refund Policy affects Your statutory rights under the Consumer Rights Act
2015 or other applicable UK consumer protection legislation.
7. NO CHARGEBACKS
You agree and understand that charges made to Your payment method for the use of the
Platform are made in good faith in exchange for access to the Platform. If You have a
genuine concern about a charge, You must contact the Company at support@arbs.xyz
before initiating a chargeback or dispute with Your bank or card issuer.
Initiating a chargeback without first contacting the Company constitutes a material breach
of these Terms. In the event of a chargeback initiated in bad faith, the Company reserves
the right to:
(a) immediately suspend or terminate Your access to the Platform;
(b) pursue recovery of the disputed amount, associated chargeback fees, and any other
costs incurred by the Company through all available legal means; and
(c) report the matter to relevant fraud prevention services.
The Company's records of Your subscription, access, and usage of the Platform shall
constitute sufficient evidence of the delivery of the service for the purposes of contesting a
chargeback with a payment processor or financial institution.
8. CHANGES TO THIS POLICY
The Company reserves the right to update this Refund Policy at any time. Any changes will
be posted on the Website and will apply to subscriptions commencing after the date of the
change. Your continued use of the Platform following any update constitutes Your
acceptance of the revised policy.
This Refund Policy was last updated on 8 April 2026.
Section 5 was added on 30 June 2026.